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Speak to our team about a tailored asset and compliance management plan for your business. We cover Sydney, Wollongong and the Central Coast.
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Opening Hours
Mon – Fri: 9:00 AM – 5:00 PM
24/7 Emergency Support Available
Service Area
Sydney, Wollongong & Central Coast
Frequently Asked Questions
It means you stop juggling multiple numbers for different trades. You call or email Fortis Services Group, and our helpdesk coordinates the entire process—finding the right technician, scheduling the work, and following through until the job is done. You get one point of contact, one set of reports, and one invoice for electrical, plumbing, refrigeration, HVAC, and general maintenance needs across your property.
Regular maintenance often just fixes things when they break. Our Asset Compliance & Management service focuses on scheduled, proactive work: tracking mandatory inspections (like smoke alarms and electrical checks) and managing routine upkeep. The goal is to help you avoid unexpected breakdowns, meet legal obligations, and extend the working life of your equipment and building systems.
We focus on competitive tailored plans rather than listing a standard price list. This means we work with you to create a maintenance package that fits your specific property type, equipment, and budget—whether that's a full preventative schedule or a flexible agreement for on‑demand work.
Our 24/7 Reactive Maintenance & Rapid Response service is built to get your business back online as fast as possible. When you report a breakdown, we log the request immediately and dispatch a qualified, vetted technician from our network across Sydney, Wollongong, Central Coast, and surrounds. While specific response times can depend on location and the nature of the fault, our entire process is designed to minimise downtime and resolve critical repairs without delay.
We coordinate your schedule of legally required assessments, including: smoke alarm testing (in line with NSW regulations), switchboard thermal imaging, emergency & exit light testing, fire equipment servicing, electrical checks, and where applicable, fridge tests for commercial settings. Our role is to oversee and track these obligations so you can stay compliant across your property portfolio.
Our services are specifically targeted at hospitality (kitchens, cool‑rooms, guest areas), manufacturing and warehouse (production lines, storage facilities, loading docks), high‑rise offices (tenant floors, common areas), and aged care (resident‑safe environments, compliance records). We adapt the maintenance approach to suit the operational needs of each sector.
We work with both. Whether you manage one high‑rise office or a portfolio of warehouses across Sydney, Wollongong, and the Central Coast, our single point of contact model scales to cover multiple locations. We centralise reporting and coordination so you don't have to re‑explain your assets to different contractors at each site.
Our goal is always a first‑time fix. However, if a repair requires additional parts or a follow‑up specialist trade, our helpdesk stays on the case. You won't need to restart the process; we manage the next steps, keep you updated, and arrange the return visit as quickly as possible.
Yes. For large, complex sites such as manufacturing facilities, high‑rise office towers, or aged care homes, we can provide an on‑site maintenance person to handle day‑to‑day planned tasks and immediate corrective repairs. This ensures constant operational oversight without needing to call out for every small issue.
Yes. Our mandatory inspection coordination includes fire equipment servicing in line with NSW requirements, including the current AS1851 standard for routine service of fire protection systems. We help you keep the necessary documentation and logs that demonstrate compliance during any audit or inspection.